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Boost productivity, enhance customer experience, and save money with Appella™, your enterprise-ready AI Voice Assistant for inbound & outbound customer service.
Enable your customers to get answers and solve problems in real-time through a natural, conversational voice experience.
Streamline operations, reduce costs, and generate additional revenue, maximising your ROI when deploying a voice assistant.
Gain valuable insights from customer interactions with real-time transcripts, sentiment analysis, and deep analytics to drive business growth.
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Appella AI directs calls to the appropriate department or individual, ensuring efficient and effective communication.
Automatically address frequently asked questions, providing instant and accurate responses to common customer inquiries.
Let Appella AI schedule appointments directly into your calendar based on real-time availability, streamlining your scheduling process.
Protect your business by automatically detecting and blocking fraudulent calls with Appella AI's advanced scam protection.
Seamlessly integrate with your CRM system to ensure all customer interactions are efficiently recorded and utilized.
Get automatic transcriptions of all calls in real-time, providing valuable insights and records for compliance and quality assurance.
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